SWITCHING WILD: Exergy penalty to start without a contract for supplies
Milan, March 11, 2011
The Energy Authority has imposed a penalty of € 780,000 to the company Exergy for irregular conduct on the process of 'switching' [1], ie exchange provider, which has affected thousands of customers.
According to the results start nell'istruttoria even after numerous reports of consumers, Exergy, without first having entered into contracts for the supply of electricity, has improperly applied for access to the grid. This illegal conduct has obstructed and temporarily prevented the execution of contracts by sellers regularly holders of the supply, that this would damage even the customers themselves, in some cases, have been double billing.
The Authority gave notice to arrange the transfer of Exergy improperly issued invoices to customers and damage to the refund of any sums paid.
In determining the penalty was taken into account that Exergy, to remedy the consequences of the violation before initiating the procedure of the Authority, for about half of the customers involved have proposed and reached settlements with vendors hindered .
Resolution 33/11 is available at Vis www.autorita.energia.it.
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Read the bill: the general expenses
GENERAL CHARGES The charges are set for general law and are paid by all end users of electricity service; in the bill are included within the Network Services.
are intended to cover miscellaneous expenses: ·
component A3: promotion of energy production from renewable and assimilated ·
component A4: financing special tariff schemes · component A5: Financing activities research and development, · component A6: recovery of costs already incurred by companies and non-recoverable following the liberalization of the electricity market, · component AS: cover the costs of adopting measures of tariff protection for customers of the electricity sector in a state of economic hardship and / or physical set out in Ministerial Decree 28 December 2007; ·
component UC4: coverage of tariff subsidies on electricity undertakings minor ·
component UC3 : coverage of equalization mechanisms of transmission costs, distribution and measurement of electricity, ·
component UC7 : to cover the costs arising from measures and actions for the promotion of energy end-use · components A2 and MCT : nuclear decommissioning and compensation measures planning. Once a year will be shown in the detail of the bill paid by all customers for the general charges, as published on the website of the Authority for Energy.
GENERAL CHARGES The charges are set for general law and are paid by all end users of electricity service; in the bill are included within the Network Services.
are intended to cover miscellaneous expenses: ·
component A3: promotion of energy production from renewable and assimilated ·
component A4: financing special tariff schemes · component A5: Financing activities research and development, · component A6: recovery of costs already incurred by companies and non-recoverable following the liberalization of the electricity market, · component AS: cover the costs of adopting measures of tariff protection for customers of the electricity sector in a state of economic hardship and / or physical set out in Ministerial Decree 28 December 2007; ·
component UC4: coverage of tariff subsidies on electricity undertakings minor ·
component UC3 : coverage of equalization mechanisms of transmission costs, distribution and measurement of electricity, ·
component UC7 : to cover the costs arising from measures and actions for the promotion of energy end-use · components A2 and MCT : nuclear decommissioning and compensation measures planning. Once a year will be shown in the detail of the bill paid by all customers for the general charges, as published on the website of the Authority for Energy.
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